CXFix

For Users

Got a problem? Get a plan. Turn your customer service complaint into a clear, actionable guide.

For Business

Resolve issues faster, reduce support costs, and improve customer satisfaction with our CX automation tools.

For CX Consultants

Empower your clients with AI-driven resolution guides. Enhance your service offering and deliver better outcomes.

Featured Fixes

Refund for Canceled International Flight

Successfully guided a user to claim a full refund and compensation from a major airline after their flight was canceled without notice.

Airlines

Credit for Contaminated Food Delivery

Helped a customer get a full credit and an apology after receiving a food delivery with a foreign object.

Food Delivery

Warranty Replacement for Faulty Laptop

Navigated a complex warranty process to secure a brand-new replacement laptop for a user whose device failed within a month.

Electronics

Chargeback for an Item Not Received

Assisted a user in filing a successful credit card chargeback after an online retailer failed to deliver a high-value item.

E-commerce

Correcting an Erroneous Mobile Bill

Provided the steps to challenge and correct a recurring billing error from a major telecom provider, saving the user hundreds.

Telecommunications

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