CXFix

Real CX Wins

See how CXFix has helped real people get the resolutions they deserve.

Win of the Week

An airplane flying against a blue sky.
Airlines
Refund for Canceled International Flight

Successfully guided a user to claim a full refund and compensation from a major airline after their flight was canceled without notice.

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All Success Stories

An airplane flying against a blue sky.
Refund for Canceled International Flight
Successfully guided a user to claim a full refund and compensation from a major airline after their flight was canceled without notice.
Airlines
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A delicious-looking meal from a food delivery service.
Credit for Contaminated Food Delivery
Helped a customer get a full credit and an apology after receiving a food delivery with a foreign object.
Food Delivery
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A modern smartphone with a cracked screen.
Warranty Replacement for Faulty Laptop
Navigated a complex warranty process to secure a brand-new replacement laptop for a user whose device failed within a month.
Electronics
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A pile of cardboard boxes from online shopping.
Chargeback for an Item Not Received
Assisted a user in filing a successful credit card chargeback after an online retailer failed to deliver a high-value item.
E-commerce
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A person looking frustrated while on their phone.
Correcting an Erroneous Mobile Bill
Provided the steps to challenge and correct a recurring billing error from a major telecom provider, saving the user hundreds.
Telecommunications
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